TUI
74
✓ Legit
✓ 6 ! 4 ✗ 0
TUI is one of the world's largest travel companies and a legitimate, heavily regulated operator with ATOL protection on most packages. It has a strong UK high-street and online presence backed by decades of trading history. However, it carries a significant volume of customer complaints, particularly around cancellations, refund delays, and customer service responsiveness.
Full TUI review → Higher score
Jet2
82
✓ Legit
✓ 8 ! 2 ✗ 0
Jet2 is a well-established, UK-based airline and package holiday operator with ATOL protection and a strong track record. It consistently ranks among the better-regarded mass-market holiday brands in the UK, though complaints about customer service and refund delays during disruption periods are a recurring pattern. Overall it is a legitimate, regulated operator that most UK consumers can book with confidence.
Full Jet2 review →