Monthly Internet operates as a broadband reseller offering flexible, no-contract monthly deals in the UK. While the concept is genuinely useful for renters and short-term users, the brand lacks the transparency, regulatory visibility, and consumer confidence signals you'd expect from an established telecoms provider. Proceed with caution and read the full terms before committing.
Monthly Internet (monthlyinternet.co.uk) is a UK-based broadband provider marketing itself on flexible, rolling monthly contracts — a proposition aimed squarely at renters, students, and people who cannot commit to 12 or 24-month deals. The concept is legitimate and fills a genuine gap in the UK broadband market. However, as a smaller reseller rather than a network operator, the company relies on third-party infrastructure, and details about which underlying network they use are not always made clear upfront.
The key concerns for consumers centre on transparency. Companies House registration details and Ofcom provider registration are not prominently displayed on the website, which falls short of best practice for UK telecoms providers. Critically, there is no clearly signposted Alternative Dispute Resolution (ADR) scheme — Ofcom requires all communications providers to belong to an approved ADR scheme such as CISAS or Ombudsman Services: Communications, and the absence of visible information about this is a red flag. Trustpilot reviews exist but the volume is too low to draw firm conclusions about service quality.
UK consumers considering Monthly Internet should request full written confirmation of pricing, any setup fees, and cancellation terms before signing up. Verify directly with the company which ADR scheme covers your contract — you are legally entitled to this information. If you have a short-term broadband need, compare alternatives such as NOW Broadband or Virgin Media's rolling contracts, which offer similar flexibility with stronger consumer protection track records. Monthly Internet is not necessarily a scam, but the lack of transparency warrants genuine caution.